1. Who We Are
Arsy Consulting ("Arsy," "we," "us," or "our") provides operational consulting services for manufacturing organizations. This policy applies to arsyconsulting.com and related inquiry, audit-request, and messaging channels.
For privacy questions, contact us at info@arsyconsulting.com or +852 800 938 238.
2. Information We Collect
When you submit an audit request or otherwise contact us, we may collect:
- Full name
- Business email address
- Company name
- Plant / facility location
- Operational challenges and related project details
- Phone number (when provided for SMS or call coordination)
- Discovery call preferences (date and time), if scheduled
- SMS consent preferences (non-marketing and/or marketing), when indicated
We may also collect limited technical data such as browser type, device information, and pages visited through standard website analytics and cookies (see Cookies below).
3. How We Use Information
We use the information we collect to:
- Provide operational consulting services and respond to inquiries
- Evaluate audit requests and prepare structured assessment proposals
- Schedule and confirm discovery calls
- Send non-marketing text messages regarding operational consulting inquiries when you provide consent
- Send marketing text messages regarding promotional updates and insights when you provide separate marketing consent
- Improve our website, forms, and service experience
- Comply with legal and regulatory obligations
4. Mobile Information & SMS Privacy (A2P Compliance)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging opt-in data, consent records, and related mobile numbers are used solely to deliver messages you have consented to receive and to honor opt-out requests. They are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional use.
5. Message Frequency & Opt-Out Options
Message frequency varies based on your inquiry and the communications you have consented to receive. Message and data rates may apply.
- Reply STOP to any SMS message from Arsy Consulting to opt out at any time. You will receive a confirmation and no further messages of that program will be sent unless you opt in again.
- Reply HELP for assistance with our SMS programs.
You may also withdraw SMS consent or request assistance by emailing info@arsyconsulting.com.
6. Sharing of Information
We do not sell personal information. We may share information only with service providers who help us operate our website, send transactional email, or deliver SMS messages you have consented to receive — and only as needed to perform those services under appropriate confidentiality obligations. As stated above, text messaging originator opt-in data and consent are not shared with third parties for marketing or promotional purposes.
We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, or property of Arsy Consulting or others.
7. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Cookies & Similar Technologies
Our website may use cookies or similar technologies to support core functionality, remember preferences (such as light/dark theme), and understand how visitors use the site. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
9. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, maintain business records, honor consent and opt-out preferences, and meet legal or regulatory requirements.
10. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain uses. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
11. Contact Information for Privacy Inquiries
Arsy Consulting
Hopewell Centre, 3308A, 33/F.
183 Queen's Road East
Wanchai, Hong Kong
Email: info@arsyconsulting.com
Phone: +852 800 938 238
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the latest revision. Continued use of our website or services after changes constitutes acceptance of the updated policy where permitted by law.